Top critical review
7 people found this helpful
I had been wary about buying a cheaper brand like Hotpoint in the first place but the functions suited ...
on 2 October 2014
I bought this product just 10 months ago and the dry function/ pump recently started failing. You put clothes in to dry for three hours and they come out even wetter than before. The pump only functions intermittently so it's Russian Roulette whether it will pump out at the end of a cycle. It took 10 days to get the first engineer out and they just did a "reset". The machine broke again that evening. I had been wary about buying a cheaper brand like Hotpoint in the first place but the functions suited my needs. I expected the machine to be cheap and to break after a few years, but I didn't quite expect it to be this poor. The bearings sounded old and tired after a matter of months. It is extremely inefficient and has increased my water bills by one third. I am now considering buying a decent brand and sending this machine to the tip. Such a waste of time, money and effort.