Top critical review
36 people found this helpful
If something is cheap there's usually a reason for it!!!
on 1 October 2012
Bought this for my 11 year old daughter following an Internet search of the item to get the best price and Bedzonline came out on top. Speedy delivery but when we unpacked it, the quality of the paint finish was terrible - don't know the exact problem but it looked as though the metal had corroded in parts and simply been painted over; there were also scratches on it too.
It took 3 weeks for Bedzonline to arrange a collection!! That was nearly 3 weeks ago and I am still waiting for my refund!! This has caused a major problem as I've had to order (and pay for) the bed from elsewhere and as I had to wait an initial 2 weeks for them to respond to my first e-mail, this meant my daughter was on a blow-up mattress until a replacement of the Arrabella arrived from a newly sourced supplier.
The actual bed (when ordered from a different supplier) is lovely but I'm really not happy with Bedzonline and won't be using them again.