Top positive review
It works - but the settings matter
on 15 March 2013
One of my computers: an old desktop dating from 2006 running XP, started to slow up horribly on startup (10 minutes+ before the internet browser would open up and even then it would work like an elderly and stubborn mule) - and even hang completely' periodically.
Tried expanding the RAM, changing the startup list and deleting programs - none of which really sorted the problem.
Then a friend suggested I disable 'Automatic Updates' on Norton 360. Did this and, hey presto, the computer was fixed. Works a treat despite its age.
Now, if you do this, you DO need to remember to update the thing regularly manually - there's not much point in Norton otherwise, but now you can choose the time (I always do it after I've finished my work and then go have a cup of tea.) Norton's Automatic Updates stop old machines in their tracks - not just during startup - but every time the damned thing decides to check again for updates(seems like about 5 times an hour) So I opted to take charge and stop it. A small increase in risk I suppose /tiny if you get into the practice of doing it manually every time on shut down. But now I have a working machine again.
I've done the same thing on my newer netbooks (XP and Windows 7 - not powerful machines either) and performance has improved there as well. Just remember the manual updates.
Original Review -
This is the third or fourth time I have bought a renewal for my Norton protection on Amazon. Like all the previous times, the new code worked (that's the most important thing!) on all three computers when I opted for the 'I have a code' link under renewals and it reset the expiry date to 366 days hence. Given that I always seem to manage to go on holiday around the expiry date, I lost around 10 days protection from my old licence - but it is still worth it compared with the official price.
Two of my computers still run on XP. One is on Windows 7 (wish it was on XP too). The process was more or less the same for all of them.
The re-licencing process is fast and efficient - if you are happy to stick with your existing version of Norton. The software upgrade (if you decide to do it) takes a little longer - around 10-15 minutes per machine all done. Last time I used the disk which came with the code and as a result I had a lot of definitions to download. Took a while. This time, as an experiment, I renewed the licence first and then went for the upgrade over the internet. (You get it under 'Support' on the Norton 360 product but it's 160MB per machine for those on limited downloads) That worked fine, but remember to reactivate the product once installed - or it'll think it is a trial version and will stop while you're on holiday. You won't need to re-enter your activation code if you've already used it on that computer - simply clicking the activate link will do the trick.
I got the impression the process worked better this year than before. Progress, I guess.