Top critical review
2 people found this helpful
Does this firm actually have any quality control ?
on 3 November 2015
Sorry to be the bearer of bad news amongst all the praise, but my letter rack arrived with one of the two wooden pockets on this item totally detached from the main body. I had to either go through the palaver of returning it or else repair it.
Now it looks a little battered but my drilling, screws and glue have made it functional.
By my count, there are now 21 reviews of 22 of these letter racks, of which 6 were described by reviewers as faulty on arrival. I think it's about time these suppliers had a review that reflected the dismal quality of their construction.
Nicely designed item if only it was more robustly constructed - but on this evidence you appear to stand an approximately 1 in 4 chance of needing to return or repair it. Up to you of course . . .