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Where O Where have the channels gone?
on 22 September 2013
Purchased December 30th.2012. 1st. surprise, unit arrived in manufacturers box with no additional protection. Probably o.k. if carrying away from a store but not sufficient for parcels delivery.All connections to Sony t.v. made, with no intention of connecting to any form of i.t.system.Problem the first:- would not tune any HD channels. After several attempts managed to find just about everything. This device provided very good recordings and picture display except for the fact that it would frequently pixellate the screen display and lose channels. The Sony t.v. which is connected to the same aerial has experienced no such problems since installed over two years ago.
Problem the second, the unit randomly chose not to record those programmes requested on the timer programme, which was a source of great frustration.
After attempting the troubleshooting recommendations within the manual and undertaking a full re-set as advised by Panasonic customer services, I was advised by them to contact one of their local repair agents. They efficiently collected and quote"carried out firmware update to the latest version of 1.14 from 1.04." Unit was returned over one week later and installed by them. Shock Horror, the unit would not tune, and pixellated. After several attempts, the unit worked!!This work was carried out in June this year and subsequently has lost channels,failed to record and pixellated severely.
So, once again I shall contact Panasonic and no doubt be advised that it will have to be taken away for further repairs.As my t.v has had no problems whatsoever, except when driven by the HDD recorder, I can only assume that the HD tuner is not working correctly or is the subject of poor quality control.
In summary, currently I can obtain HD channels 101-104. No channel 5, no Film 4, no terrestrial channels (I live 5 miles from the transmitter)but I can obtain film4 plus1 and can count the pixel breakup at the same time.
When it works, it is magnificent, I would just like it to work with some degree of consistency!!
As a matter of interest, the two other t.v. sets in the house, working from the same aerial have given no problems at all and my previous Sony HDD recorder/player gave no problems, it simply faded away.
Latest development, the LCD screen on the recorder is now scrolling"Please Wait,Please Wait, Please Wait".
Once again, all channels have been lost so back to the repair shop where the device would re-tune perfectly in one part of the building, but not in another part. After several days I collected and re-installed myself having been advised NOT to undertake a re-tune. Guess what?? I lost channels. This time I have replaced all cables attendant and adjacent to the machine and after re-tuning have discovered that the cables prefer to be as far apart from each other as possible. If the input cable or the aerial co-axial cable run at right angles or across each other there appears to be substantial interference to the signal. In order to consolidate the situation I replaced the supplied Panasonic connecting cable and the high quality HDMI cable with very high quality (expensive) items and the device has now settled down with the exception that for 12 hours each day the LCD panel now displays the word GUIDE. I would not wish to purchase this device again.