Top critical review
2 people found this helpful
Don't bother. No, really.
on 23 June 2015
This is the second Panasonic model me and my boyfriend have purchased in a year. First we had the model before, which within 3 months started smoking (within 3 minutes of use on a hard floor) and when telling Panasonic this they cared nothing for the health and safety issue this could have been for me (I work in technical support, had a customer said they had black smoke coming from a product of ours we would want it in to be seen at least!) and although I had only had it three months, I would have to send it to them at my own cost for repair. Luckily the seller refunded. After much deliveration, we decided "Things happen, maybe the new model will be better" Well it was, it lasted an extra 2 months before giving up the ghost.
They are fantastic hoovers, until they aren't, which it seems doesn't take long. We have a one bed flat, it gets used once, maybe twice a week and is not abused or mistreated in anyway, for two of these different model but same brand hoovers to break so fantastically within the space of a year is beyond ridiculous, avoid like the plague and go for something that can withstand at least a year. Or go with a company that can at least provide some customer service.