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Serious Premiere Pro Problems
on 29 September 2012
This is my review from the US website. I really want to see this product fixed. It has the potential to be a five star product, that is, if it worked properly.
I personally own CS5.0, CS5.5, and CS6.0. I was quite pleased with the CS5.x series, so I upgraded to CS6.0 as soon as it became available. What a big mistake! It doesn't work properly. The video frames froze or displayed solid colors or blocks of solid colors. I tried to import projects made with earlier versions of Premiere Pro that performed properly with those earlier versions, and they did not function properly with CS6.0. I tried to recreate those projects from scratch with CS6.0, and had similar dismal results. I reported my unsatisfactory and dismal results to Adobe in bug reports.
Since I own CS6.0 I will spot check Adobe's progress in fixing the bugs in CS6.0; however, I will not hold my breath waiting for an Adobe fix update that works. I will continue to do all serious work with CS5.5 as it does work properly now. On the plus side, I can run both CS5.5 and CS6.0 side by side. If Adobe does decide to fix CS6.0, I will update this report to reflect that progress.
I just installed the latest software update and retested Premiere Pro. Nothing that I reported on here initially has changed as a result of this software upgrade.
I just installed the V6.0.2 software update and retested Premiere Pro. I tried recreating from the ground up those projects that worked perfectly with V5.0 and V5.5 and failed miserably with the newly released V6.0. The stuff that failed miserably still fails miserably the same way with V6.0.2. The stuff that worked, still works. Importing projects into V6.0 from V5.0x are the same. Things that failed before still fail. Things that worked still work.
I did contact the Premiere Pro design team about the problem. They have an attitude-superiority problem. I am just a "mere" individual customer not worthy of a response. Being a an experienced design engineer, this total lack of engineering professionalism turns me off totally about the product. I still use CS5.5 as I can rely on its working properly with my projects.
I just installed the V6.0.3 software update and retested Premiere Pro. Nothing new. I recreate everything from scratch to avoid carrying production errors caused by previous bugs forward into the realm of the new release. Still broken as expected. Still unusable.
I have been so concerned with the horrible video drop-outs and bad video previews, that I have observed that I did not report on the audio dropouts. They are there too. CS6 is seriously broke in many respects. It is bad enough to be technically deficient, i.e., have software bugs, but to not care about correcting those technical defects is inexcusable. Other Adobe divisions take quality defect correction (bug fixes) very seriously. Premiere Pro does not.
And based on my limited contact with Adobe Premiere Pro engineering and many years practicing engineering, Adobe seems to have amassed a Premiere Pro engineering team that considers itself too important to have to care about technical defects in existing released product, i.e., so important that they can spend their time working on "fun" stuff and not waste time on mundane bug fixes of existing product.
By accident and playing around, I discovered a mechanism to circumvent the Adobe Premiere Pro CS6 bug that created many video and audio dropouts. This discovery also defined exactly the Adobe Premiere Pro software bug that caused my problems and needs to be fixed. Unfortunately, the Adobe Premiere engineering folks are much too "high and holy" to communicate with just a mere low individual mortal customer like me, so I do not know to whom at Adobe, a person who cares about bugs and bug-fixes, to communicate my bug fix. It would be nice to see the fix incorporated in the next update release. Is there someone at Adobe who cares? I would raise the rating from zero stars to many stars if it were fixed !!!