Top critical review
One person found this helpful
It's OK when it works, but...
on 27 November 2013
...you guessed it, it rarely does. I don't often go on long journeys and that can only be seen as a blessing when having to rely on guidance from tat like this. In the 10 months or so since I bought this Sat Nav I've used it about five times and each time has been a distinctly distasteful experience. I admit the results are probably better than trying to read a map but for over a hundred quid this isn't such a great accolade.
Today, for instance, I used it for a 2.5hr journey. In that time it rebooted five times, often at the most inopportune moments; just went black and cycled through the boot stages again. When it came back on it helpfully positioned the display at 90 degrees to the viewing angle, requiring me to rotate it about a dozen times until it came to its senses. As an encore it decided to change my map settings at random.
The time before it seemed to get bored with following my little car graphic around and chose instead to focus on a small village some hundred miles away in Cheshire, where I had never been and had no intention of going. Because it was not possible to get it to display any other location, or to pay any attention to me at all, I had to switch it off and navigate by guesswork.
The time before that it informed me that I needed to turn off the dual carriageway and follow a short stretch of dirt road that ran parallel to the main road before rejoining it 400 yards further on. Luckily I knew the road so I knew was a suggestion borne of lunacy. Later the Sat Nav got its own back by deliberately failing to point out several junctions and lying blatantly about which roundabout exits to use.
And so it goes on, just one problem after another, far more than I have patience to document. In summary, this Garmin is a tacky, charmless, spiteful little slab of plastic that will spoil your day given half the chance.
EDIT: Modified the rating from ** to * on account of the accompanying Garmin malware needed to update this piece of junk. Despite you probably only wanting to download content a few times per year (assuming you have a working model), the software is installed just like a virus - constanly present, intrusive and unneccessary. You can't prevent it loading at startup (without in-depth knowledge of registry tweaks, etc.) and you can't uninstall it. Every time you start the PC it prompts an OS query about "Do you want to allow this software to make changes..." etc. No, I don't, but even that doesn't stop it. The trashiest AV products don't hide themselves to this extent and if Garmin had put half the effort into creating a functional product rather than infecting people's PC with viruses this review would have been very different. The icing on a very s****y cake.