Top critical review
8 people found this helpful
Good TV when it was working.
on 6 January 2013
I had this TV for 3 months and had been pleased with it until a couple of days ago when it suddenly decided it wouldn't accept any commands from either the remote or the manual buttons on the side of the TV.
It was stuck on one of the HDMI inputs and was powered up all the time until unplugged from the wall.
I tried the usual things like replacing the remote batteries and un-plugging the TV from the mains for a while but my efforts failed to fix the problem.
Upon investigation it seems that other people have had similar issues with this model, probably due to the cpu in the TV getting tied up in knots by bad firmware. There didn't seem to be a resolution to the problem on the web that I could find (sometimes issues such as this can be resolved by combinations of button presses when the power is applied but there didn't seem to be a fix in this case)
Therefore I contacted Amazon Cust Service who, to give them their due were very helpful and agreed to refund the purchase price and arranged to collection.
It's a great shame as the I was very happy with the TV until then but it should last years not fall over in 2 or 3 months.
Just need to get a replacement now, sorry to say it won't be another Toshiba.