Top positive review
Transformative both personally & professionally
on 12 October 2017
Excellent book. Being self employed, I have trouble saying no to Clients. As the writer recommends, I used it with one particular problem in mind and the effect has been transformative. I’ve become much clearer about why I want to say no, how to explain it to the Client, how to reach compromise or walk away if that’s what’s required. I re read it immediately with other issues in mind and been able to see where I’ve gone wrong in the past, or how to say no, both personally and professionally, in the future.