Top critical review
on 23 November 2012
Out of all the stuff i have got from amazon i have never written a review until now, but i feel this item is so bad that i should break the habit and let others know.
Firstly the item i recieved did not have the hard disk size it was mean to have, mine arrived with only a 75gb hdd instead of the 640gb as advertised. We later found out that the hardwear was correct but the hard drive had not been setup correctly which fortunatly was not hard to do. But for someone with less computer skills this is not really what you would expect from what is meant to be a premium product.
Secondly the blue screens of death are just beyond a joke with this machine, when i first turned it on i thought ok looks nice but the moment you so much as did anything you got a blue screen..... I thought maybe it was a software issue so decided to update windows and the HP preinstalled components but this made things worse, the reason being as the updates were installing the computer would blue screen and corrupt the data and you would need to restore the computer... this i did like 5 times.
Thirdly after the 5th time the restore software built into the laptop by hp got corrupted and it would no longer install so i was left with a laptop which did nothing. I contacted HP and was recommended to BUY a restore disc to put the computer back to factory settings........ On that note i reboxed the machine and returned it and instead brought an Asus K53SD for slightly more from laptops direct and got twice the power and my new laptop has not given me a single problem.
All i ask for anyone concidering a HP machine is to look up on google HP bluescreen you will be shocked, it is stuff like this which is the reason that HP are in so much trouble. Don't take my word for it go look for yourself!!!!!