We have owned this golf trolley for a number of weeks now and so far it has proved itself very well on regular weekly trips around an 18 hole golf course, it is very well made (british made too I believe) , sturdy and light weight too. Excellent so far !!
I have had my trolley for six years playing 2 or 3 times per week. I cannot comment on the customer service as I have never used it although I did purchase a new battery after 4 years use off ebay. I have seen many playing partners purchase other brands during this time but non seem to to have the same level of reliability as a greenhill.