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on 18 March 2018
I was expecting a useful book, not a collection of blog entries with little substance to them. On first reading I only found one useful item. The rest is opinions without any evidence.
If I could give is zero stars, I would.
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on 16 March 2013
Management skills for IT people - saves us IT people having to cope with a management person coming in and not knowing what we do!

If you are a first time manager then this is a useful book, but needs to be backed up with continual personal development and coaching from your line managers. For the price it is worth it.
2 people found this helpful
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on 24 January 2016
I have read this out of curiosity, I am an IT security analyst not on the path to become CIO.
I was trying to understand a little about the managers' best skills and careers.
This little book sets clear principles, gives good ideas and provides plenty of links and opportunities to learn more.
Recommended.
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on 4 January 2016
I don't think it has any value, very poor summary of information that will very unlikely help anybody to be a better IT manager.
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on 18 July 2015
It was really good service
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on 16 November 2017
Pleasantly surprised as this short book was published back in 2011.

All in all it is very relevant in the 2017-2018 IT environment.
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on 3 May 2012
This is a collection of short papers and blogs exploring the attributes required to be a great IT Manager, right up to CIO level, including the challenges involved in getting there.

I'm sure many readers will relate to the typical career of an IT Manager described in this eBook. This is typically a programmer who is attracted to the industry by the love of technology, with the gifted ones promoted ultimately to an IT Manager with little training or experience in leadership and softer skills. Suggestions for improving this transition are provided.

Overall a well presented set of articles and blogs, and a good place to start for any aspiring IT Manager.
2 people found this helpful
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on 15 January 2012
This book had been produced by the BCS as part of a series of publications designed to be of value to those working within IT Management. It's composed of a series of short sections that focus on key aspects of management and uses a number of examples to re-inforce the concepts.

At first reading, it is tempting to view this book as a handbook aimed at those people that work primarily within very large organisations; it certainly seems to be positioned for those individuals, rather than for those that work within the SME size business. This is not to say that the points raised within the publication are not relevant to those people within an SME; I would argue that good management skills are needed at all levels from the smallest business to the largest; and sadly are often lacking. Many of the scenarios portrayed can occur even within relatively small businesses, and the challenges will be as great; possibly greater due to the reduced numbers of people within the IT teams.

It is still the case that many IT staff have little or no formal qualification; many are hobbyists that have turned their pastime into a job skill. Those that have undertaken formal training often do so in a way that does not always relate to the actual job function. Most training is technically based and the quality of this can vary considerably. There is simply too little opportunity for most IT people to undertake non-technical training, unless they do so at their own cognisance.

I would suggest that part of the problem is one of perception; IT is still a relatively young industry compared to most other disciplines. The fact that technology changes so rapidly does not help; and as the majority of IT workers seldom work within an established structure at any time in their career means that poor practice is commonplace, and good practice is not always easy to institute or disseminate.

This book can be of real value to those within IT Management that are willing to be more open minded. My only criticism is that it could usefully use a few more examples from the SME to highlight some of the key points; and I hope that the BCS will consider this in the next edition.
5 people found this helpful
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on 24 January 2012
Very interesting read. The technical vs business competence of IT managers continues to mystify many. In some cases, the book was expertly presented as a timelined career path riddled with case studies from a wealthy knowledge-base of experts. In others, it provided a critical rethink of the overall aim; `The business-literate CIO or the IT-literate business person?'. A perfect addition to my toolkit.
5 people found this helpful
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on 1 November 2014
Great book and value - speedy delivery too
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