Top positive review
on 10 January 2018
Some series issues happen in the workplace. Bought this book as l was in a sticky situation at work. It really helps you alalyse why you react the way you do to idiot workmates who push your buttons. What it does is help you alter your perception of the problem, which does not mean necessarily to be you have to go on the defence but more be assertive in a clever way. It is more a reference book than a text book.