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on 14 October 2008
A well-written explanation of how design fits into the product lifecycle with many interesting examples, including how old the 'new' technology we see really is and the need to design for long term usage.

I would highly recommend reading this book, whether you are a designer, developer or manager. Or any other role for that matter -- even if design isn't what you do, it affects everything you do or experience, whether it's the car you drive or the products or services you work with.
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on 26 September 2008
The word 'design' in English covers such a wide range of activities that it has become unusfully vague, applying as well to designing a business model as to designing a frock. Bill Buxton describes the activities of designers who have usually been to design school rather than engineering or business school. Not many people know what they do, beyond a vague impression that they make things look good. Bill Buxton's book describes, with excellent examples, the range of designers' activities--both functional and aesthetic--and the value to a company of their particular skill: imagining and visualising ideas for products or services so they can be developed and assessed before time and money is committed to building them. This book is a great demonstration of the value of design to the bottom line and how it can be incorporated in the product development process in the digital realm.
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on 2 December 2010
This book is well-written, interesting and covers a broad range of design environments and products. The case studies and principles are valuable and easy to understand. I will be lending it to colleagues to read and discuss in months to come.
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on 4 January 2013
THis book changed how I work. A very insightful read and made me rethink how I have been working in software design. I have changed my whole design strategy on all projects I have worked on since reading this book and those projects have benefitted considerably. A must read for anyone interested in getting their design right!
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on 16 March 2011
I was quite disappointed by this book. Firstly, it isn't really a book about user experience per se, but rather focuses on product design. User experience is discussed, but only as part of the broader field of product design.

My second criticism is that Buxton devotes way too much of the book to discussing the role of 'the designer', and arguing the case for design as a key part of the product development process. At times he tends towards ranting, e.g. when he argues semantics on Don Norman's rhetorical quote "we are all designers".

Additionally, I found Buxton's use of referencing and citation a bit obsessive and slowed the flow of the text. It is as if Buxton is trying to show his credentials as an academic. A text like this needs a lighter touch.

I would expect a book on user experience to talk about product design, but also go into detail about user perception, marketing, product identity and branding; the overall experience of a product or service. Also, given Buxton's background I expected a great focus on user experience in computing, specifically software.

This is really a book about the role of sketching in product design, so in my opinion the title is a misnomer.
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on 18 November 2016
Very good text book for HNC course work.
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