Top positive review
208 people found this helpful
Just purchased... and review updated.
on 4 August 2013
Only just got this, mainly to charge up a gopro battery, but thought I would charge up my iphone5 as was about to go out and no time to plug into mains charger, as it does not come supplied with the latest type (lighting connector) I took the iphone lead with me and plugged it in... great its charging... two minutes later the charging stops and you get the yellow warning triangle displaying on the iphone5 that this is not a compatible charger and so will not charge your iphone5 despite the product claiming to charge it.
Update: After writing this review I was contacted by Anker who were most concerned about this not working with the iPhone 5, to cut a long story short this product now gets FIVE stars and the same for the Anker support via email, there is sometimes a slight delay in getting a reply due to the times zone but it was sorted out and Anker sent me a replacement unit via Amazon.
I plugged it in to a half charged unit and no more warning from the iphone, charged up the iphone which was on 67% to 100% in no time at all, can not recommend this company and support highly enough, if only all support was like this... they also told me no need to return the old unit so keeping that as it works on the Gopro hero 3.