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Garmin 2595 - splendid Satnav but huge problem updating (solved in the end))
on 11 November 2013
Garmin Nuvi 2595. As a Satnav, I think its brilliant. The reason I have given it only 3 stars is because I had immense trouble downloading updates to maps and software. The problem was that Garmin Express and GarminMapUpdater failed to recognise the device. I spent several frustrating hours downloading and installing new versions of usb drivers, browser plug-ins and all associated software, alternative usb cables, avoiding usb hub, trying Firefox and Internet Express, ... without any success. I was just about to give up and send it back to Amazon when I found an online entry explaining that some of these devices were shipped with the wrong mode preset, to "MTP AutoDetect mode" not "Mass Storage mode". To fix this, do the following: Power on the satnav and wait until main menu displayed, go to the Volume screen, then press and hold the top right hand corner of the Volume screen for about 10 seconds (I know, seems quite bizarre)- the screen has nothing to indicate that anything lurks there. This secret procedure brings up a developer menu. Scroll down and select "MTP Settings". This takes you to another menu where you should select "Mass Storage" and Save. Problem solved!!! but what a pain!!! I dont know if this was just a small batch of these had the problem. Anyone who is not comfortable with computers and software is likely to just send the device back.
Downloaded software updates and all new Europe maps without any problems (takes 3 to 4 hours on my broadband connection).