Top critical review
6 people found this helpful
You can do better - maybe
on 28 March 2012
The product: how can Joe Computeruser review an antivirus product? If we have no problems, does that mean the antivirus is doing a great job; or there are no problems for the antivirus to deal with; or our computer is full of infection but we just don't know it? Hence the "maybe" in the title.
From wide reading of professional reviews, my impression is there are a lot of AV products that do a perfectly adequate job and this is one of them. It is not even near the top of the league, but that is like a group of Olympic swimmers coming in with times of 49.37, 49.39, 49.52 etc - all excellent, just some not quite as excellent as others.
All I can confirm from personal knowledge is that scan times are truly spectacularly fast and I am aware of no problems, so it does seem to do its job.
The company: my subscription is coming to an end, so I have got a 30 day reminder inviting me to renew at £39.95. Given that the product is widely available for a vastly lower price, I think this an abuse of existing customers - we ought to be offered a discount, not a premium! To my mind, if there's an integrity issue with the company, that might well extend to the integrity of the product, so I'll probably not renew.
I might go back to ESET NOD32. This has slipped down the rankings lately, but the company's integrity is above question: I once had a computer pack in just a month after I'd renewed my sub, which normally would mean the sub was lost, but ESET were happy for it to be transferred to the new machine.
I'm also thinking about Bitdefender, which is inexpensive but reviewed as one of the top products on the market.