Top critical review
17 people found this helpful
Don't buy this as a mobile device
on 1 October 2013
I bought this product a year ago and it worked well until the battery started to fail. I continued to use it mostly plugged in but after a few weeks it now will not work for a moment unless plugged in and cuts out regulaly. It is a rechargeable battery similar to a mobile phone so when it started to fail I didn't worry immediately thinking it was rather annoying that it lasted such a short time but I would just have to buy a new battery.
Unfortunately it was just over a year after purchase when I got around to contacting the seller who told me they no longer sell these products and they cannot help me as it is out of warranty. They suggested contacting Amazon as they have the same product listed. Admittedly Amazon did not sell the deceive to me and they simply tell me they can't help me because a battery is not listed. The other seller selling on Amazon tell me getting a battery is "too hard" and ZTE tell me they will not sell products directly and to contact service providers in spite of me telling them in two emails that I have already tried that.
They annoyingly also sign all their emails telling me they wont help by saying "Should there be further assistance, please do not hesitate to contact us.Best Regards ZTE"
I have also spent some time going round phone shops trying to find something that will fit without success.
In summery don't buy this if you want it to be a mobile device as the battery wont last, nobody is prepared to replace one and ZTE are not prepared to give any service at all.