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Disappointed with my first Brother Printer
on 20 November 2012
After years of buying Epson printers I decided to switch brands because of Epson's ever increasing efforts to squeeze as many ink purchases as possible from the Consumer. I selected Brother because they have a good reputation however while the MFC-J430W printer produces good quality print and is well made it is very unreliable and unpredictable when it comes to wireless connectivity.
The MFC-J430W printer disappears of the network every few days, one then needs to go through an exhaustive procedure of repairing the connection on each PC that is connected to the printer, sometimes that fails to recover the connection and a power down of the printer is required.
When a power down fails to recover the situation you must run a diagnostic tool and try and repair the connection. I downloaded the latest firmware for the printer and installed the latest drivers on all of the PCs that connect to this printer, but to no avail. I also tried various configurations of static, DHCP etc again these make little difference. Brother Technical support has stopped responding to my requests for help so I assume this problem does not have a solution at this point.
As one of my main selection points was a printer that did not need a dedicated print server I am disappointed with the product. Its unfortunate as it is a nice looking machine with a reasonably small footprint on the desk.