Top critical review
17 people found this helpful
Create a Windows 7 System Restore point before you update the firmware on this...
on 3 March 2014
Bought this to use on an Asus N56VM laptop running Windows 7 Home Premium as it's own card reader doesn't do CF cards. Initially all seemed OK with the reader being detected by Windows and the requisite driver being installed.
Things fell apart rapidly however when I upgraded the reader's firmware from TS21 as shipped to TS22 using Transcend's firmware updater as whilst the firmware update went without hitch, Windows now no longer detects the reader and if I uninstall the driver in Device Manager, thus forcing Windows to re-detect the reader, it displays an unsigned driver error. This went so far as to effectively disable all four USB ports on the laptop, with not even known good USB sticks being detected.
Since Transcend don't see fit to provide any drivers for this device, far less signed ones, and neither is there any option to roll the firmware update back, it's now a paperweight, albeit a very small and lightweight one.
You can sign the drivers yourself, but this is not straightforward and doesn't always work apparently, and in any case why should we as punters have to faff around like this just to get something to work...?
This is my first experience with Transcend products and sadly it will be my last, which is a pity because it's a nicely made little device that promises much but may not deliver.
YMMV and all that.
Update to this scenario...
After playing around with uninstalling all the USB drivers and letting Windows reinstall them, and a fruitless search for updated drivers, I ended up doing a System Restore to a point just prior to the device firmware upgrade and this restored correct operation of all four USB ports plus the card reader.
So, if you buy this card reader and intend to update the firmware and you're running Windows 7 Home Premium, create a restore point just before you update the card reader's firmware. This means you'll have a minimum of updating afterwards should you have to perform a System Restore like I did.
Even though the reader now functions, I'm leaving the rating at one star as it shouldn't be necessary to jump through these types of hoop for a basic USB card reader, irrespective of whether you're an IT God or not.