Please be very careful if you buy tho s item, we have had similar ones in the past and they have all worked well and we gave our last one away to a family member. I switched it on and immediately it started smoking and making a very bad sound. The smell of fumes (plastic/rubber burning) filled the room. Sadly the customer service from Inglenook is bordering on insulting. We returned the item and had the pleasure of spending over £20 on the postage. We are now accused of not returning it... I don't think it can submit this without giving it a star. Trust me they don't deserve it.
We thought this product would help speed up the process of cleaning an open fire however it only sucks up for a couple of minutes before the filter stops and you have to clean that out before it starts to suck again.....spend longer doing that, I wouldn’t recommend this
Fairly happy with. This initially,but after 6 months motor packed up,trying to get some assistance regarding this,with no luck,contacted Amazon,who advised to go to price paradise,the seller,they said contact manufacturer no name on any instructions or box,,only it was produced for Harewood. International,phoned them was told. Company I purchased it from was responsible,emailed them again ,needless to say no. Response.So my advise is DO NOT BUY THIS? When working was. O.K. But after sales rubbish