Top positive review
One person found this helpful
Rubbish adaptor, excellent customer service
on 11 April 2012
I would have given this product 5 stars about a week ago. However since then the product no longer charges my laptop. It says that it is not recognised as 65W charger (which it is) so will not charge. It would charge my laptop amazingly to begin with and I would remove the charger once the battery was full but now I have to remain plugged in at all times which makes my laptop run even hotter and often overheat. Also the sticker on the charger that has to remain on otherwise the warranty is invalid came off in the first week because the charger ran so hot it melted off the 'stick' on the sticker.
So now Im having to find another charger yet again.
But LaptopMateUK have been brilliant, hence the four stars. When they heard of my problems they contacted me and offered me either a replacement or a refund, despite the fact that the warranty sticker had gone. A previous charger provider just remained quiet. So very happy to recommend LaptopMate, but will steer clear of Dell computers in future, as from message boards loads of people have similar problems with Dell as I have and their after sales service is not helpful at all. So if this review was just about LaptopMateUK, I would give them five stars.