Top positive review
8 people found this helpful
Great Gadget. Good Company.
on 17 April 2014
I bought this recently and it works really well. I have filled it both by drawing ink through the pen and by removing the reservoir, filling it and putting it back on the pen. I'm not sure which way I prefer [:-).
One thing. When I placed the order I received a prompt e-mail telling me when it would arrive. It didn't arrive by the date I was given and I wrote to the company, C-Gear, and they responded immediately, asking me to wait another day or two. I did but still no show. I wrote again, and they replied the next day saying they assumed it was lost in the post and asked if I wanted a replacement or a refund. No quibble and no hassle. As it happens, the reservoir arrived on the same day as their e-mail so I didn't need either a replacement or a refund. But I do give the company full marks for how they dealt with it. The mark of a good company is how they deal with problems and this company did a good job.