This printer worked fine for 1700 pages and 60 days then started causing paper jams. A quick internet search shows that this model is very prone to them. Dell sent a 'refurbished' replacement that had 6000 pages already on it but it only lasted 2 weeks till it started jamming the paper. Most of my printing is A4 duplex booklets and it jammed after approx 10 of these were printed and you had to remove the paper tray and the toner/drum assembly then replace them for it to print another 10 then do the same thing etc etc. The replacement Dell sent was also a lot noisier and slower so Amazon have been very understanding and agreed to give me a refund if I return the Dell to them. I am currently awaiting a Brother HL-5450DN to be delivered from Amazon.