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on 17 March 2013
Unlike some other ISO 9001 material that I've reviewed you can read this.

I suspect this tells you pretty much everything you need to know,plus you can actually read it.
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on 15 September 2015
This is a fantastic primer for anyone in an organisation who has been given the task of working with the quality management system. I've been doing this for a couple of years now and some of the helpful tips and hints in the book (things you kinda wish your auditors would just tell you because they clearly know) are helpful even in the fairly mature QMS that we have.
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