Top critical review
7 people found this helpful
Be Warned - It may or may not work according to the Manufacturer
on 2 January 2015
Bought this as a gift for Crimbo. When came to use it was fun and easy and my boy was having fun. We then decided to change the songs so downloaded the app to do so, transferred songs into the Library to do the changes, all very easy up to this point.
Came to plug in the amp to drag and drop and....nothing. I get a message saying the USB device has failed and can't be recognised by Windows. I give it multiple goes on various PC and Laptops and still nowt. So I contacted WowWee Customer Services explaining this and this is the response:
"Thank you for your inquiry. We are looking into it. It is possible that since it is an older product we do not support it anymore and it does not work with newer software.
If you have any further questions or concerns, please feel free to ask."
I consider this a bad purchase and am writing it off. Can't blame the seller on Amazon as they delivered it as requested and required, but the Manufacturer's responses leave a lot to be desired.