Top critical review
One person found this helpful
Not purchased from Amazon (otherwise I would have returned it - they're good like that)
on 21 June 2014
Bought this and had nothing but problems with their software.
Their support was useless - said it was an IT problem and they were not IT trained. Well if integrating a device driver into an operating system isn't IT then I don't know what is. (Windows 7x64)
I tried everything and my last attempt to get this device to work, involved formatting my system drive, reloading Windows then adding the printer before anything else. I can get the printer to work but I still get an error flagged in USB controller in Device Manager - "USB printing support - device cannot start". Oddly enough I have found plenty of others in forums who have had a similar experience. Wish I'd checked that first!
It might work for some but it sure doesn't work for everyone. Can you afford to take that risk?
My best advice to anyone would be to avoid Kyocera and buy a decent printer with software that works and preferably with competent support.