Top critical review
Better than Dell!
on 27 October 2013
Had endless trouble with DELL chargers, so plumped for this. I have had it for a number of months now, and it is working a treat. The reinforced plastic part at the end of the bit that goes into the computer (sorry, not very technical, I know!) has started to rip slightly though, but it has still lasted longer than the Dell chargers did.
ETA: as a result of my review above, this company contacted me (off their own back!) and offered to replace the charger for free. The customer service has been exceptional, and I would not hesitate to buy from them again. The way the charger stops working or splitting seems to be a design fault, which is the problem of DELL - all chargers for this laptop seem to have the same problem, so it is by no means the fault of AnkerDirect. The charger I bought here, although splitting slightly, has lasted double the amount of time of the DELL charger already, and now I have a shiny new replacement to use too! Thanks Sunnie and all at AnkerDirect!