Top critical review
8 people found this helpful
on 28 June 2011
Having suffered with this product for 60 days, I have concluded that it is an absolute disaster and even if it was freeware I would not use it or recommended it.
I orginally downloaded the trial version which incidentally, expired prematurely after only a week, not the full 30-days promised by Magix. As I needed to do some editing at short notice , I upgraded to a full version bought from Amazon. To cut a long story short, ever since installing Magix software I have suffered persistent crashes which has resulted days worth of work being lost. Recently (2 days past the free 56 day post-registration support period), I have been getting a system error ' MAGIX Video Deluxe has stopped working' and now can't get the program to run at all. Re-installing from the installer disc and applying bugfixes/updates has made no difference.
What makes it worse is that Magix's support website is positively user hostile. Magix are no doubt very helpful before you buy the product but, as others have found, truly unresponsive afterwards. The FAQs provides no real help and their forum is next to useless. It all rather seems like it is a conspiracy by Magix to get you to fork out for their Support Coupons at $12.99 a time. I've cut my losses and have gone with Adobe Premiere which is what I should have used in the first place.
In case you're wondering, I have a fast high spec PC running Windows 7 with a decent graphics card (well above the minimum recommended spec). As other reviewers have said, the product has some nice features but sadly if it doesn't run, you wont't be able to use them.
Frankly, this software has been nothing but grief and Magix customer support is next to useless. I cannot therefore advise anyone to buy this software. Avoid it like the plague.