Top critical review
Generally good but aftercare slow and difficult
on 21 June 2017
Bought about 6 of these, 2 of which have sticky shift keys so I simply wanted to exchange the two dodgy ones. We were past the return date so I clicked on product support and was provided with a phone number which was 0008..... - I dropped the first 2 0s but got a poor firm in the uk who said they had lots of calls as Amazon had provided a correct number but it's in Bangladesh! I then looked up the logitech support number (02030248159), a heavily accented lady was very polite and helpful and laboriously collected all my details to log the call and then asked for serial numbers. I got these but her system couldn't match them so she emailed me, waited on the line to check I'd received the email which I then had to read while she waited and it asked me to write the case number on a bit of paper and take photos of it next to the serial numbers and email back, once again completing all my shipping details. I have heard nothing since. The keyboards cost £8.99 each!!! Might try Amazon to see if they'll replace for me.....