Top critical review
5 people found this helpful
Nothing is supported (and their customer support is limited)
on 25 June 2012
I bought this to capture a lot of screen images from both cameras and TV and other peripheral devices - and even bought a new USB3.0 VAIO laptop (state of the art). Guess what - VAIO laptops are not supported, but there is no documentation or device lists to be seen anywhere on anyones websites (even Black Magics)..! I did some digging, and read a lot of forums and then discovered that the number of devices that are in fact supported are incredibly limited, and I didn't really stand any kind of chance. I contacted Black Magic to find out if/when my new VAIO would be supported, but they had no idea, and their support staff could only suggest I return the device for a refund - leaving me once again without a device that can do the work I require - so if anyone has any good suggestions/ideas for what device I can use for screen capture/screen recording - I would be most grateful.!