Top critical review
Beware, (un)helpful Seller fails to provide customer satisfaction...
on 4 September 2014
After previously owning this product at the inception of the iPad I was pleased with its performance.
Although somewhat expensive (it is an Apple product after all) it lasted for well over 3 years before becoming ineffective through natural wear and tear.
Needless to say, on that basis I had no hesitation in purchasing the same product as a replacement (or so I thought).
After a approximately 3 months, I became aware of a change to the product specification, the original metal framework inside the top of the product has been replaced by a much less effective thermoplastic version which initially snapped before the resulting sharp edge cut its way out of the cover leaving a dangerous protrusion capable of causing injury to the user.
Unfortunately, the framework has since snapped in a further four places rendering the product completely useless.
Some may speculate that on this basis the product may indeed not be a genuine Apple product after all but a cheap reproduction simply being sold by the vendor at Apple prices?
After contacting the vendor on more than one occasion I regret to say that helpful seller most certainly doesn't live up to the name, at the time of writing I have yet to receive a response to my queries and have been compelled to initiate Amazons Payment Buyer Dispute Program.
Beware when purchasing goods from this vendor, most certainly an unhelpful seller in my personal experience...