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now at 13mths after purchase cannot be covered which is bad enough but on reporting to the company got a ...
on 6 December 2014
Very, very poorly made. My son was set on having this for Christmas, so despite it not working twice over it was reordered. One occasion it had not been received, prompting the company to later accuse me of trying to extort a refund for goods that were received. The batteries run out in no time, has been used 10-12 times over 12mths, (bought a month before being used at Christmas), now at 13mths after purchase cannot be covered which is bad enough but on reporting to the company got a sarcastic response about it being past 12mths manufacturer guarantee and "oh well, never mind". Always get a refund and do not accept exchange, if a product is faulty first time round it is unlikely to be a one off fault.