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Customer reviews

2.8 out of 5 stars
4

on 28 April 2014
the right arm dont no what the left arm is doing i have been with amazon a lot of years i ordered this for my sons birthday he was so excited spent a long time putting together switched it on and everything was in german and it could not be changed in to english it was factory set in german i phoned amazon they had it back waited for refund so could order other scope the day before refund he found a similar scope about the same price a nexstar 5se so i put it in the basket only to find the next day that amazon had removed it i got in touch again to be told that this item was sold and was out of stock this did not sound right so i asked to speak to a manger and he told me that the reason amazon removed it was because it was priced up wrong it looks to me when it comes to money dont trust amazon my son was let down on his birthday i feel that because of what had happened with the mistake that amazon made with the first order they should have honoured the price on the nexstar se5 but no it dont matter about a boys birthday it maybe that all mangers at amazon dont have kids i have spent a lot of money with amazon the long time i have been with them i am also in business and if i treated my costumers in this way i would be out of work so we feel let down and thinking about not using amazon again i send this reply to amazon but i dont think i will get a reply
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on 12 February 2014
Two times I got the teleskoper with German set-up, eventhoug I order the telescopes with at English setup. Wery desapointing!
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on 21 February 2014
Cracking little observatory that can give some amazing details to some of our planets.

Meade will replace the Autostar FOC. Send it back and they will send you an English version. Understandably, this is not perfect. But it is a FOC solution.
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on 5 January 2013
The Telescope arrived today, and alarm bells started to ring as soon as I opened the box. The instructions, set up manuals and guides were all written in German, and not for the same Meade model of scope. Not much of a problem I thought, so I downloaded the english version to set it up. Set up was easy, until I switched it on to initialise the Autostar. The 494 handset readout was also in German so I could not understand the set up. Looking online for info about changing the language on the controller, I quickly learned that you can't change the language on the handset. So sadly it is going back to Amazon. A very disappointing experience with this. If you are fluent in German then it would be fine, but if not - avoid this product.
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