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push fit water connection is too tight in the housing
on 20 May 2015
They need to redesign the space allowed for the water connection. Whilst there was enough for a brass compression on the plastic male on the older models more recent products have a smooth male insert for the push fit but the space for the outside 'knuckle' on the 90' fitting of the push fit (larger than the old brass fitting) is just too tight and it strains the connection leading to a slow drip leak. A silicon blob will fix it but that's not the point and it shouldn't be necessary. It spoils what used to be a very easy fitting to the wall and the water. The wiring in is fine but the cable is like wrestling a python. As always the designers of these things have never had to fit one in their lives.
I have fitted a lot of these as well as the 9.5Kws and 10.5s. They make great showers but that water connection design needs a tweak.