Top critical review
12 people found this helpful
Pump action did not work properly, kept getting stuck
on 4 November 2012
The Airport pump action does not work properly, as it keeps getting stuck half way down when pressed. So when you go to pour a cup of hot water your only getting a small amount through the pump. No matter what you put in the flask ( ie; tea or coffee ) it had a tainted taste of metal.
Although this product did not meet my expectations. I cannot fault the customer service. Once I contacted the company, they were totally accommodating in every way, they offered an immediate replacement ( which I felt was not suitable for me, as I felt it was a manufacturing fault ). With that, they sent a prepaid stamp to cover the cost of postage and as soon as I sent it, they refunded my account immediately. I would definitely use this company again.