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on 23 November 2016
I've bought this as a Christmas present for my wife because her uses will be browsing, Word, Skype and photos, and as expected, it looks to be able to handle that admirably.

The laptop arrived quickly and works well. It also came loaded with the latest OS, Sierra, rather than El Capitan as stated, which was a bonus. I was initially a little worried because the browser seemed to take a long time to load web pages, but installing and using Firefox instead of Safari has rectified this, and it has no problem streaming HD video.

It's four stars rather five because the laptop is more scuffed than I was hoping, especially around the ports on the left and on the back, although not to the extent that its condition has been described incorrectly, and on the plus side, the screen and keys look very clean and in good condition.

I'm most impressed with the customer service however. The first (third party) charger supplied with the product didn't work, and the company's customer service rep (take a bow, Luke) responded to my query very quickly and helpfully, and dispatched a replacement straight away without the need for me to return the defective charger. Amazon could learn a thing or two about customer service from this company.
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on 9 August 2013
Having read how much better Mac's are over windows , and having had many different windows powered machines in the past, I thought it was time to test out the stories.. and yes they are true... for the most... This has a lovely keyboard and is neat n tidy all round. It runs fine most of the time and the graphics are adequate for daily use. On the down side two issues keep appearing.. the wifi connection slows or drops regularly.. and I know its the mac as there are two windows computers using the same connection, and they dont drop out. Secondly it just runs sssllloooowwwwww on a regular basis. This appears to be a regular complaint as there is plenty of comment online!
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on 7 November 2016
Fabulous, works and looks amazing but charger broke quite soon after and wasn't covered under warranty ( faulty wire ) and these are expensive to replace
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on 18 December 2015
Absolute bargain I bought this at reduced price as it was described as faulty fault diagnosed as software problem at Apple Genius Bar fixed for free!!!! Well pleased product arrived promptly well packaged if any more left at this price I would recommend you snap them up quick ly
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on 23 July 2016
Very pleased delivery was prompt and the Apple MacBook is in good working order. It has some scratches as stated but all in all good order.
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on 1 December 2015
Absolutely brilliant product. Went through a few problems with the operating system at first (all fault of my own!) and the customer service team at easy buy did a fantastic job at helping me through it and offering to send me replacement parts if necessary. Great product, and great customer service.
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on 22 October 2017
Broken. Terrible state. Refund and computer put in the trash. Incredible.
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on 2 July 2016
bought for niece, lovely laptop. I am sure she will be pleased.
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on 26 June 2017
As good as new, just slight scratch on the lid. A quality product, delivered on the date stated
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on 31 March 2016
Had to upgrade the memory and will eventually upgrade the storage. Still a lot cheaper buying secondhand than new.
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