Top critical review
One person found this helpful
Good product but limited capacity
on 21 December 2012
This coffee machine arrived in a box, as you would expect. I was a bit annoyed, however, when I opened the box, and, having removed a polystyrene panel, attempted to remove the machine in the only way that seemed obvious to me - by grabbing hold of the metal rail that you can clearly see in the picture. Of course, unbeknownst to me at the time, this would instantly result in the lid opening, and thus the machine fell back into the box. During this accident, the lid closed down again on the machine and jammed the filter holder which had moved during the shock of the fall. It was jammed incorrectly and had to be forcefully removed. I was unimpressed and pretty annoyed at this. There really should have been a note inside or a sticker on the box warning the user about this danger and advising them to remove the machine by using both hands to grab the sides.
Anyway, that is by the by. The result is that the lid is slightly off-kilter, and when you close the lid, it rubs slightly on one side. It doesn't make any difference to the functioning of the machine, I am glad to say.
The coffee machine is easy to use. You open the lid and pour in the required amount of water using the jug. You can use the plastic permanent filter supplied, or you can dispense with this and use the paper filters provided - there are only two with the machine. But they can be purchased in shops at a very modest cost - I got 40 paper filters for 99 pence in M&S. You can use the scoop provided to put in the desired amount of coffee. Today I made one mug of coffee. I used one scoop of Costa coffee. I think one and a half scoops would have been better. (Edit: I use two scoops to make one mug of coffee).
The machine makes a full jug of coffee in less than five minutes. It is very efficient. It also gives off a great aroma of coffee. I have not experienced that with the Morphy Richards coffee filter machine I have at my other house.
The machine looks good. The jug is only big enough for three mugs of coffee, but that is more than enough for me.
On the top, there is a guide rail and you can warm a mug there. The panel only really gets hot directly above the jug, and if you leave it for a while once the coffee is done, the mug would be warmed somewhat. It's not a major feature though so I wouldn't get too excited about it.
All in all, I am happy with this coffee machine. It is modern and efficient and allows one the joy and pleasure of making coffee. The manufacturer states that the hot-plate keeps the coffee at a desirable 80 degrees Celcius, whilst the coffee is made at a different, but optimum, temperature.
Note that if you want to make a full pot (three ordinary sized mugs), you fill the water tank using the jug, and put in two measuring scoops of coffee per cup (= 6 level scoops) in the plastic filter provided. Unfortunately the coffee grounds overflow and go into your coffee, rendering much of it useless and wasted. Only way round it that I can see is using a large size paper filter, which I've seen in Tesco. This might work. But definitely a limitation of the machine. I usually just use it to make one or two mugs and it works great for that. One reviewer offered a tip I will try, to avoid coffee grounds in your jug of fresh coffee: ''I have to put 5 scoops of coffee in the filter and less water (enough for 4 cups''. The design flaw is that the filter basket and housing is too small for the capacity of the machine.
I like this machine and if you don't intend to use it for a full jug, then it's great, but otherwise, I suggest you look at other machines. I usually just make 1 or 2 mugs of coffee and therefore don't regularly experience the grounds in my coffee jug problem. But it is annoying when I do want to make a full pot.