Top critical review
20 people found this helpful
No Sound problems with Vista
on 1 March 2011
I bought two of these, one for a desktop using Vista, the other for use on a lapton running XP.
Firstly the good bits, the software and everything loaded and worked very well on the Laptop using XP, the clarity of sound and vision is excellent.
Now the bad news, while loading the software on the desktop with Vista, the PC kept disconnecting the camera, and closing down saying there was a fatal error. To cut a long story short - 10hours later and after contacting technical support managed to get the camera to be stable on(plug and play) and connecting through Skype, this also had a side effect of windows not recognising the built in microphone, so I had to buy a seperate one and plug in.
I tried and swapped them around thinking it was a fault but they are both the same.
There appears to be 100's of people who have the same issues, something in the logitech software is clashing with windows.
Logitech have asked for the full diagnostics which I will supply them at the weekend, so it does look like they are prepared to look into the issues.
I wonder if this is why so many people who buy this product (with built in mic) also buy the microphone?
It also says does not fit laptops, but mine fits on top of the screen fine, perhaps my old thick screen helps but the bracket is great.