Top critical review
7 people found this helpful
Disgusting customer service, refused refund for unused item!!!!
on 19 March 2014
I ordered these headphones thinking they were conventional headphones. when receiving the item and opening it I realised the connecting cable was for gaming. All other packaging was untouched with the ties and all still in place. Also the headphones were entirely unused. I was refused a refund!!!!!! Regardless of them being not used, because as I had opened them the value of the product had been decreased. After much hassle they sent me a link to the terms and conditions which were not shown when ordering the product, no warning on the packaging or confirmation email. Furthermore the headphones in themselves look entirely different from all other skull candy ones I have used.
DO NOT ORDER FROM SELLER. If you have mistaken product you will be denied refund & I doubt the genuinity of the headphones after comparing there outer attributes to my others. DISGUSTING CUSTOMER SERVICE!!!!!!!