Well, I don't know where to even start. This has to be the most disappointing experience I have ever had with and through Amazon! Here I am buying a watch, that I really needed (my Caterpillar watch of 8 years broke), and I cannot establish where Golana comes from, who owns the company, does it meet Swiss standards and where I can get it fixed in the UK, if it breaks! Amazon did not know either, and it took me countless hours on the Internet to try and find out what is going on. I even went onto Facebook, to try and get hold of Golana! They did respond on FB, but it was of little use. I ordered the watch from Amazon against my better judgement, and when it arrived it looked and felt great. But it didn't work! And I could not tell you why! For me, I want a watch to firstly tell the time accurately! This Golana watch did not even do that. I returned it to Amazon for a full refund + postage. I was very disppointed, but somehow knew this was going to happen. Did Amazon or Golana compensate me in any way after all the trouble and hassle I have had to endure? All the time, effort and money I have wasted? No. Will they? Probably not! Just a shrug of the shoulders, because they "don't care"! Everyone just wants to make a sale. The customer is of no relevance, importance or consequence. It's about the sales targets and numbers. It's about shareholdeers and the market. It's about big bonuses! It's not about service. It's not about customers. I am a stakeholder that no longer counts. So I have had to go and buy a cheaper, but reliable Citizen watch from a competitor, that can be exchanged and/or serviced, in the UK if need be. This was a horrible experience, exhaustively disappointing, that I hope I and anyone else never has to go through again. If you can't get straight answers from Amazon and/or Golana, don't buy this watch! Let that be a warning to all.
bought in november 2011 but since summer 2012 it is not moving. when i ve got it i liked it but now it is not moving :( first the time stoped and chronograph was stil working when the button is pressed but then it stoped too