Top critical review
10 June 2014
Having research many hat and coat stands this one was everything I needed. It was the correct size for the space I have and the reviews, on the whole, were favourable. Sadly, upon receipt, I was unable to attach the base. No instructions were available and the company were unable to e-mail any, because they did not have any. I asked my son to see if he could work out how the base attached and he came to the conclusion that the fixing for the screw in the bottom pole was broken. On further investigation we found labels to indicate that someone had previously taken delivery of this item and had obviously returned it. Did they have the same problem as myself?
I wonder if the company inspect returns to ensure that they are in perfect condition before sending them out to the next customer. I will be ordering another hat and coat stand from this company in the hope that it will be perfect.