Top positive review
7 people found this helpful
Excellent value for money and great customer service
on 26 November 2014
I wanted a proper single-lever mixer tap to replace that stupid one with two handles I got with the house. This one looked pretty good and amazing value for the price (I paid 14.49 here but had seen similar taps for 2-3x in shops). Plumbing it in was easy: as usual, the hard part was simply getting access to the bits under the sink that need unscrewing. I carefully added thread sealant to all the male threads before screwing things back on. It all looked great but... it leaked! Not from any of the screwed joints, but from the underneath of the body of the tap. I got a defective one. Groan. I wrote back to the seller, Atorre shop, who promptly dispatched a replacement unit at no charge, and the new one works brilliantly! It looks good, works well, comes with all the fittings... you really can't go wrong at this price, especially with good customer service to back it up.
I should also add that the unit I received came with a much better pop-up waste than the one in the picture. The one in the picture is the type with a long rod that, from prior experience, never works too well. The one that came was instead a new-style one that you click to push in and lock down and click again to release (a bit like a biro). I can't believe I got all this for under 15 quid. I should have done this job ages ago. Very happy!