Top positive review
5 people found this helpful
my first one bent but they replaced it without question
on 6 April 2012
I bought this unit at the end of 2011 and fixed it up between two fairly narrow walls in the corridor. That said, it was nearly at full extension, perhaps rather wider than you might expect in the average doorframe. Over a period of about 2 to 3 months, a definite bend developed in the bar and in the end I abandoned it because it started to feel unsafe - BTW I am 13 stone. Anyhow, I contacted the vendors, and they replaced it immediately without quibble - I was most impressed with the way they dealt with it. I have installed the new unit in the same place, and so far it is standing up well so hopefully I was just unlucky with the first unit - and don't forget, I had it out at very nearly full extension...