Top critical review
5 people found this helpful
Installation needs drastically improving
on 17 May 2008
Over the years I have used many of the leading AV titles - Norton, Avast, Kaspersky and ZoneLabs. When I got offered this product as part of the Amazon Vine programme, I decided to install it on my low-spec machine.
Although I didn't have any problems setting up and configuring AVG 8.0, there were a few issues during installation that really disappointed me:
The first thing that amazed me is that the installation menu appears in the web browser. Any secure browser will not allow the setup file to run (because of security risks!), and so you can only save it to your desktop and run it manually. Although not a big deal for the experienced user, for the novice this is just totally confusing and lacks common sense.
Secondly I was disappointed at being asked during installation whether I want to change my browser search engine to Yahoo! Surely AVG can make money using other approaches than selling out to search engines. The whole approach here has nothing to do with protecting your PC, and is well out of place.
Then, the installation routine asked me to identify what networks my computer was part of (i.e. home office, domain etc). My computer actually spans different ones, so I thought I'd check the Help file to clarify. Amazingly, the HELP button on this screen didn't even work and no help was provided, and no help windows opened!
Then AVG recognised a network and asked me to name it. This is a high-risk scenario because AVG doesn't even tell you the name of the network it has found. Is it your network, or your neighbour's, or the guy in the street outside wanting to steal your password details? I was lucky because I am in a detached house away from other networks, but living on a street you wouldn't get any help from AVG.
Lastly, the installation routine automatically connected to the internet to get the latest updates. It did this without problems and installation finished. The problem was that when I then clicked clicked the Update button again, ANOTHER set of updates was then downloaded and installed!! Why didn't AVG get the most recent updates and leave my computer properly protected?!?
The final insult came when I opened my browser. The AVG toolbar that I had chosen to install to make browsing safer was actually a Yahoo search toolbar with a few extra AVG buttons.
The plus point to AVG is that it runs without slowing the computer down. Although it doesn't detect as many threats as other titles (Kaspersky is the current champion according to PCPro magazine), it is a good deal better than having nothing. For £30 though, I'd put my trust into a different product.