I am writing this review /comments in two parts one regarding the customer service offered by ok-go and also comments re the actual product.
OK-Go - customer service The customer service I received via ok-go was excellent - I ordered the Panasonic DV camcorder and I got it within 48hrs. Unfortunately the product was faulty - I emailed and telephoned ok-go There response was brilliant and very reassuring they took control of the situation organised the picking up of the faulty camcorder and I had a replacement within less than one week.
Mini DV camcorder NVGS90
I bought the camcorder as a replacement for an older model Panasonic for a climbing trip I had planned I have used the camcorder over the last 2-3 weeks and find it good. I had read reviews that suggested the battery power was not very long on the battery BUT I found it reasonable returning a good 1hr + use on the supplied battery. I have bought a further battery as a backup for longer trips when I don't have access to electric power It is fairly light weight and simple to use, I like the use of the mini tapes as its simple. I found the end results were ok doing a very basic edit on my PC using vista and was able to burn onto disc using Vista
In summary ok-go appear to be an excellent company and the product is also good. As the camcorder has been ok I plan to buy a further one as backup.