Top positive review
An excellent drier, with one design fault
Reviewed in the United Kingdom on 4 August 2018
This rotary washing line is well made, and sturdy. OK, it's expensive, but provided it's installed properly gives good service. So the first comment is that it is vital that the socket is sunk into your lawn, bedded in concrete. The rotational force exerted on the base by about 50 kg of wet sheets, clothes etc is huge. If you can't install the socket yourself, get a builder to do it. IMHO the design fault lies in the locking pin (the red item in the picture), in my case, it fractured after a year, leaving a broken half in its retainer (see picture)I soon discovered that the drier is not manufactured by Hills, but by Freudenberg in Germany. My heart sank, however, I went to the Freudenberg website, emailed the contact address with pictures, and asked for a replacement locking pin, and a spare if possible. A couple of weeks passed, and two locking pins came through the letterbox! Sent from their household products division in Rochdale which is great service. Fitting the new locking pin is not for the faint hearted. I had to drill out the broken half. When the broken half is removed, you cannot fit the new pin by pushing it in manually, put the drier upright in its socket, put the pin in its retainer, and smartly bring the bottom and top together (picture shows bottom and top with broken pin)the pin will then snap into place as can be seen in the picture. Lastly, the lines on the drier are smaller in diameter than a conventional washing line in order to help the folding requirement, a bit of reasearch is needed on pegs!! I'm still very pleased with the product.