Top positive review
48 people found this helpful
Line broke but I bought another !!!
on 3 August 2016
We have had the product two months and it has always been tricky to collapse. However today I collapsed it and bent one of the supports (see photo) the result is a useless piece of aluminium and frustratingly its out of the 30 day returns. Be very careful when considering buying this product. If its tight or stiff to collapse then send it back straight away.
Well I have just bought another ! Because I have not found anything quite like it on the market.
I now know why I broke the line, simply because I tried closing it by pushing it towards the wall. The line should be closed by lifting the line upwards, it then collapses itself. The instructions are adequate but both myself and my wife misunderstood the instructions supplied.
I have changed the rating to 4 stars from 2 stars. I would have been 5 stars but I feel the instructions could be made clearer, reading the reviews I am not the only one to make this costly mistake.