Top critical review
59 people found this helpful
Disappointingly short life
on 14 April 2012
I purchased this product new in October 2009.
As other reviewers have noted, it is quite noisy and doesn't take 10 sheets of paper at a time.
Most significantly for me, it has recently stopped running continuously when fed with paper: it runs for a couple of seconds, then stops so, to get it to shred a sheet of A4, you need to switch the machine on, then off (when it stops), then on again, repeatedly. This is obviously a major inconvenience and kind of defeats the object of having a sheet shredder in the first place.
The Amazon warranty is only 1 year; the Swordfish warranty only 2 years; so I'm out of time to obtain a repair/replacement! When I contacted the Swordfish-recommended service agent, he indicated it sounded as if the circuit board controlling the shredder was faulty but said he could not obtain spares to effect a repair anyway.
Given the machine has had only light domestic use over the last 30 months I've owned it, I am extremely disappointed by its short working life, particularly since it is not a cheap machine to start with. You might care to factor this information into your buying decision - I am looking for a replacement now and will be steering well clear of Swordfish shredders!